3 Piece Gift Set
We produce durable, high-quality knives and products for both culinary and utility use.
We stand behind the craftsmanship of our knives with this limited warranty.
All Koi Knives products are warranted to be free from defects in materials and workmanship during the period of one year from the original date of purchase by the end user.
Should a manufacturing defect arise within the warranty period, We will repair
or replace the knife at our discretion without charge.
Please note: This warranty does not cover damage resulting from improper use or care, accidents, modification, commercial use, neglect, or regular wear and tear over time. We are not responsible for knives that have been damaged from misuse such as dropping, improper cleaning methods (like putting the knife through a dishwasher), or excessive force.
If you have any warranty questions or queries please feel free to contact us.
Please note: We recommend washing blades by hand using warm soapy water and drying them straight away or in any way that does not have water pooling on the blade.
Handles can be oiled using a natural oil such as a Camellia oil.
WARNING: You must be at least 18 years of age to purchase any knives from our store or website - whether it be kitchen, outdoor, or pocket knives.
We ship orders on Tuesdays and Thursdays.
Orders within Australia should arrive within a week.
International orders can take between 1-4 weeks to arrive.
Tracking information will be sent to you when your order has been sent.
Express shipping: If you are wanting your order in a hurry please add a note in with your order and we can upgrade you to express shipping for free.
*Only for Australian orders
International Orders: Please note there may be additional taxes and duty applied by customs in your country.
Unfortunately we can't tell you how much this would be as each country is different.
A handy guide to use is https://www.simplyduty.com/import-calculator/
YOU MUST BE 18+ YEARS TO PURCHASE A KNIFE
The knives sold by Koi are intended for culinary and food preparation use only.
While robustly constructed, knives can potentially cause harm if misused or used for unintended purposes.
Koi does not assume any liability for damages or injuries that result from improper, dangerous or illegal use.
It is the responsibility of the purchaser to use Koi knives carefully and as directed, store them safely and keep them away from unsupervised children.
By purchasing from Koi, you agree that any misuse of the products is solely your responsibility.
Koi shall not be held responsible or assume any liability in the event of accidents due to disregarding safety instructions or using the product in a way other than its intended use.
We appreciate your support of our small business and hope you enjoy cooking safely with your new Koi knives for many years to come.
Please contact us if you have any other questions.
"Stay sharp and have a knife day"
